When you choose to change the email and password for your Microsoft account, OneDrive may fail to pick up the change and you may see the following error message – You’re syncing a different account. Here’s what you can do to fix the problem.
You’re syncing a different account – OneDrive
In addition to the above message, you will see the description:
You’re already syncing a personal OneDrive on this computer. Unlink that account to add a new one.
As mentioned above, this error occurs mainly after you change your Microsoft Account password. To fix this error:
- Open Credentials Manager
- Remove OneDrive cached Credentials
Apparently, this isn’t anything new and keeps occurring at regular intervals. Let’s see how to go about and resolve the issue.
1] Open Credentials Manager
Click Start, type ‘credentials’ in the Search box and then select ‘Credentials Manager’ when seen in the list of options.
Next, switch to ‘Windows Credentials’ tab.
2] Remove OneDrive Cached Credentials
When the ‘Windows Credentials’ menu expands, go to ‘Generic Credentials’.
Here, look for any entries containing ‘OneDrive Cached Credentials’.
Hit the drop-down arrow adjacent to this option and choose the ‘Remove’ option to remove it.
When done, restart OneDrive and check if the problem persists.
Please note that you won’t lose files or data by disabling or uninstalling OneDrive on your computer. You can always access your files by signing in to OneDrive.com.
If this workaround doesn’t resolve the issue or fails to yield the desired result, kindly uninstall and reinstall OneDrive.
When OneDrive Setup starts, enter your personal account, or your work or school account, and then select Sign in.
We hope these suggestions help you resolve the OneDrive sync error.
- Tags: OneDrive