Green Screen when playing videos on Windows 10

One of the really irritating issues with Windows 10 is when you see a Green screen while playing any video. Normally, this issue is encountered due to an issue with GPU rendering and occurs with NVIDIA Graphics card.

Green Screen when playing videos

Green Screen when playing videos

What happens under the hood is that the GPU rendering becomes incompatible with the system hardware. The other reasons for this issue might be outdated graphics card drivers, outdated Flash player, etc. To fix this, you would first need to disable GPU accelerated rendering your browser. Now, the method to do this varies from browser to browser. So, let’s just check it one by one.

1] Disable GPU Rendering

Google Chrome users:

First of all open Google Chrome and click on the Menu button (by clicking on three dots button on the top right corner). Next click on Settings

After the Settings page opens, scroll down to find the button that is labeled as Advanced and click on it.

Under the section that goes by the name System, turn off the toggle of Use hardware acceleration when available.

Restart Google Chrome.

When it starts up again, type in chrome://gpu/ in the address bar and hit the Enter key.

This will now display if Hardware Acceleration or GPU Rendering is disabled or not.

Firefox users:

To disable Hardware Acceleration in Firefox, open the browser > Options.

Now under the General section, scroll down a bit to see Performance. Here uncheck the Use hardware acceleration when available option.

Restart Firefox.

Internet Explorer users:

Type inetcpl.cpl in the Search box and hit Enter. IE Properties box will open up. Switch to the tab labeled as Advanced.

Under the section of Accelerated Graphics, check the button that says Use software rendering instead of GPU rendering.

Now hit OK and then reboot your computer for the changes to take effect.

Check if the issue persists. If yes, try the other method that is listed below.

2] Update your Graphics Card Drivers

From the WinX Menu, open Device Manager.

Expand the list that says Display Adapters.

Right-click on the listing of your NVIDIA Graphics Card and select Enable.

Now, right click on it again and click on Update Driver Software…

A new window will open up. On that, click on Search automatically for updated driver software.

If Windows now detects your Graphics Card and the latest driver for it, great! Else, proceed to next step.

Now, right click on it again and click on Update Driver Software…

Then, click on Browse my computer for driver software.

After that, click on Let me pick from a list of device drivers on my computer.

Finally, select a compatible driver for your computer named as NVIDIA Graphic Card and proceed further.

Let the whole process finish. And then restart your PC for the changes to take effect. This will help you update your Graphics Driver.

This should finally fix your green screen issues caused due to NVIDIA Graphics Card and GPU Accelerated Rendering.

Posted by on , in Category Windows with Tags
Ayush has been a Windows enthusiast since the day he got his first PC with Windows 98SE. He is an active Windows Insider since Day 1 and is now a Windows Insider MVP. He has been testing pre-release services on his Windows 10 PC, Lumia, and Android devices.

One Comment

  1. Roger Molden

    I found the coffee lake cpu and nvidia video card were both enabled causing the conflict / green video screen.
    I went into device manager and disabled the coffee lake video option in display adapters.
    This was on a brand new laptop that they were both enabled.

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