Block Unwanted Calls and SMS on Windows Phone via Call + SMS Filter

One of life’s greatest annoyances are unwanted telemarketing calls that interrupt your sleep on Sunday morning or spoil evening dinner. Well, you are not alone. Records suggest the number of unsolicited telephone marketing calls and playing of automated or prerecorded messages to mobile users have been on rise. As such, stopping live marketing calls from telecom companies whose service you never subscribed or had subscribed at one point but are no longer interested in continuing can be a pain, especially when you fall short of necessary information in this regard.

Block Unwanted Calls or SMS on Windows Phone

Fortunately, Windows Phone users have a solution at hand. They can block unwanted incoming calls and SMS via a new setting called Call + SMS Filter. The invaluable setting blocks unwanted calls and SMS. It is easy to set up, straightforward to use and integrates seamlessly with your call history and messaging. The app is new to Windows Phone and is designed by Nokia, exclusively for Nokia Lumia phones.

Features of Call + SMS filter:

  1. Block incoming calls and SMS based on your own blocked numbers list.
  2. Add blocked numbers from Call History and Messaging
  3. Display the number of blocked calls and SMS from a Live Tile

To use this feature, access ‘Settings’ section of your Windows Phone.

Block number 1

Under ‘Settings’ menu, scroll down to locate Call+SMS Filter option.

Next, accept the terms and conditions to go further with the blocking process. Move to the next step. A new menu should appear on your phone screen where you can notice Block numbers option.

Blocked numbers 2

 

Tap the option, select numbers from the recent call history and long tap the desired number. Here, different options would be listed. Choose Block option from the list and you’re done! Your chosen number is blocked out.

Block number

You can download and install it manually from the Windows Phone Store. Are you a Windows Phone user? Let us know if it works for you.

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Posted by on , in Category Phone with Tags
The author Hemant Saxena is a post-graduate in bio-technology and has an immense interest in following Windows, Office and other technology developments. Quiet by nature, he is an avid Lacrosse player. Creating a System Restore Point first before installing a new software, and being careful about any third-party offers while installing freeware is recommended.

41 Comments

  1. prabs

    Ouch I had turned off the call+SMS filter option. Now, I’ve turned on the option and I’ve successfully blocked the person

  2. Arun Kumar

    IS there a similar app for non Lumia Windows phones? I have a Xolo WinQ900s.

  3. Jason Brownlie

    doesnt work after update

  4. norman

    junk, phone don’t buy

  5. Why it is only available for Lumia? I have an HTC Rio 8S, and I’m tired of private prank calls!

  6. Use your head: HTC is an Android phone, therefore, you must go to Android Market to download call and sms blocking app. Windows Phone does not operate on Android. Nokia Lumia Phones are using Microsoft Windows 8.1 OS, whereas, HTC is in no way related. So you’re in the wrong forum. And, FYI, The screenshots of the call +sms blocker are from the Windows Phone itself. It’s not “available” for Lumia, it’s a built-in app in settings on the Windows Phone.

  7. You dumb ass. It’s NOT AN APP IT IS BUILT INTO THE WINDOWS PHONE. YOU WANT THIS APP, BUY A WINDOWS PHONE! GEEZ ARE YOU ALL THAT STUPID??

  8. THAT’S BECAUSE YOU ARE TECHNOLOGICALLY CHALLENGED AND DON’T KNOW WHAT YOU’RE DOING.

  9. IT’S A JUNK PHONE TO YOU, BECAUSE YOU DON’T KNOW WHAT YOU’RE DOING WITH IT. ONLY IDIOTS WHO DON’T KNOW WHAT THEY ARE DOING WOULD SAY SOMETHING THAT DUMB. SO IT APPEARS THAT YOU CAN’T HANG WITH MICROSOFT TECHNOLOGY. SORRY, BUT THE TRUTH HURTS

  10. HTC Rio 8S has WP8.1, I am not that bad. I wish you had google’d the phone before writing this. Anyway, it’s not “built-in app” in my Windows Phone 8.1 Developer Preview version.

  11. Winkyxx

    I dont see this option? I have “Cellular+SIM”

  12. Elise Brown

    I can reach the blocked numbers screen but cannot select anything. Tapping on the header or the three little dots goes nowhere. Any suggestions?

  13. Norm

    Perfect app and very helpful (9/10), love it. If only the blocked Private calls can be displayed more bright then I would give it 10/10

  14. Sam

    Is there any way that the blocked sms just get rejected and you not see them from a specific person? I’ve got a person I don’t even want to see the sms’s but they still pop up in my blocked sms list.

  15. dannyfff

    When you block the number and they send you a text message, are you still charged for the text message? I have a pay as you go phone so I don’t have a text message plan…..I get charged for each text message and each cell minute used.

  16. Del

    The call+SMS filter setting doesn’t work after Cortana update installed. just get a message saying ‘Something went wrong. Please try again later or restart your phone.’ Neither works. Extremely annoying as before 8.1 update i just used long hold and selected Block number. Typical update screw up.

  17. MichaelD!

    Nope… don’t see it.

  18. me

    im pretty sure its built into WP8.1 not exclusive to nokia. check to make sure ur running the lates version of Wp 8.1

  19. me

    actually now that I think of it it may be carrier dependent

  20. me

    block directly from call log

  21. Jack Boland

    Does this have a suspected spam data base that will show when a call comes in?

  22. RV

    Someone please help me. I cant open Call + Sms filter. It says * there was something wrong though we don’t know clearly. Try again later*
    What should I do now? Need help ASAP.

  23. steph

    same thing happened to me. You need to do a factory reset unfortunately and it starts working again.

  24. steph

    I fixed mine by doing a factory reset. Make sure you backup first.

  25. Grrtime

    You need to check your facts again. The HTC OneM8 also comes with Winblows Phone 8.1 as well. And I want call blocking back…

  26. Grrtime

    DURP DURP!

  27. Pablo Relmick

    I have set a handful of #’s to be blocked. I wanted to see how it works from the callers end so I blocked my land-line phone then called my cell phone. What happened was not what I thought or wanted to happen. It prevents the caller from ringing my cell, but it sends the call directly to my voice-mail. If you ask me, that is not a block.

  28. It’s not available on HTC phones. Lumia only.

  29. Ahmed KAZI

    I’m afraid this blocking calls and SMS’s doesn’t work perfectly. It only works for blocking calls. SMS’s from blocked numbers do reach your phone with a different sound notification and smaller font size! My phone is a Lumia 925. My brother has a same phone and has noticed the same flaw?!

  30. Windows phone user

    Perfect, thanks. No more calls from my phone provider, if I want to know about new products I will look for my self. Selling my evil iPhone and getting my windows phone was the best phone thing I ever did.

  31. Windows phone user

    I have only blocked one number, but maybe you have “Notifications” turned on in the advanced menu of the CALL+SMS FILTER ?

  32. Windows phone user

    Or maybe unpin the live tile – just guessing.

  33. lmantei

    How do you retrieve and block calls that go directly to voicemail? I have a Lumia 520. These calls aren’t being recorded as incoming missed calls on the caller ID when I have my phone turned off; about 99% of the time. I have to log into my AT&T account to get the phone number. I’ve had 4 voicemails regarding the same refinance offer. Since I haven’t given my number out to anyone; don’t have a clue how they got my cell phone number.

  34. harshbutfair51

    Has anyone managed to get this working with the Lumia Denim release? I have been unable to do so.

  35. ergter

    i have htc s8 and 8.1 windows phone
    pity i dont have call+SMS in setting
    i cant block number in history

    my windows is different to normal?

  36. bill

    The only problem is this only prevents the call from ringing through on the phone. It is treated as an unanswered call and still forwards to your voicemail. I have not found a way to completely reject a blocked caller, which would be best for dealing with telemarketers.

  37. Zak Brown

    Why should you be required to recieve contact from the person you want to block before you can block them!?
    This is a garbage phone not due to the fact that I don’t understand microsoft technology (I’ve worked in I.T for 4+ years) but due to the fact that it lacks intergration, settings, security and accesibility.

  38. Joan Brunner

    Downloaded & it’s not giving me the option to block the number in History. App is there just not giving option when you tap on the number -only options to save or delete number selected.

  39. Mark Taylor

    You’re correct Zak,
    Ive had a Nokia Microsoft phone only as it was issued with my job.
    It is a crusty phone and this is just one of the many inherent functional errors.
    The whole thing seems to have been released without proper testing .
    A downright frustrating and illogical phone in practice.
    to list all the faults would take up a whole webpage screen.
    Swapped to the wife’s 2nd hand Galaxy S3.

    Three years of struggle vanished in an instant.

    Terrible Ugly in software and asthetics

  40. Abb Cdd

    I have a Nokia Lumia with Windows 8.1, which is the latest version I can get. I can see no way to do any call filtering/blocking. The instructions say to go the system settings and select “Call+SMS Filter”. Problem: there is no “Call+SMS Filter” on the menu. I suppose this is related to why Windows Phone is where it is in the market. Does anybody know if there is a solution besides getting an Android phone?

  41. Andrew Schofield

    Still driving me mental this call-blocking function (and even more mental when, instead of blocking that nightmare date, I end up trying to call her)

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