Windows Phone Recovery Tool: Reset and Recover Windows Phone

Bricked your Windows Phone or just facing some software problems? The Windows Phone Recovery Tool can help you out. This tool can help you factory reset and recover your Windows Phone from the most critical faults. The tool comes handy when your phone is stuck, not responding, bricked or when you start feeling some flaws in the software. Using this tool, you can perform resets and firmware installations very easily.

UPDATE: Microsoft has renamed Windows Phone Recovery Tool to Windows Device Recovery Tool.

Windows Phone Recovery Tool or Windows Device Recovery Tool

Once you’ve installed Windows Phone Recovery Tool on your computer, you are ready to recover your phone.

Windows Phone Recovery Tool

Restore bricked Windows Phone

But before making a reset or recovery, you must ensure that the phone is fully charged and I must inform you that all data in the phone will  be erased. Moreover, while the reset process is running, you can’t use your phone.

Next connect your phone and unlock it. The tool will automatically detect your phone and display it to you for confirmation. Confirm the connection by clicking your phone’s name. The tool will then compare your phone’s firmware with the latest available firmware. If your phone is not updated, the tool will prompt you to update, by installing the latest firmware. Even if the firmware is updated you can re-install it if you think there are some issues with the software.

If your phone is not automatically detected then click on the button ‘My phone was not detected’ and follow the on-screen instruction to make a connection between your Windows Phone and Windows PC. Once you done that, you simply need to hit the ‘Install’ button.

Windows Phone Software Recovery Tool

The installation process here involves two things. First the firmware is downloaded and then the firmware is deployed. The first depends upon your internet connection. The firmware is sized around 1.5-2.0 GBs, so make sure that you have that much amount of data left in your monthly plan. The latter process, i.e. deployment takes 10-15 minutes. Once the firmware is installed and the phone re-started, you will feel like you’ve just unboxed the phone.

Windows Phone Recovery Tool is undeniably a great tool and an amazing home remedy to bricked phones. Now no need to go to service centre for getting the new firmware installed because now you can do it at your home.

  • Click here to download Windows Phone Recovery Tool, for Lumia phones running Windows Phone 8 or newer.
  • Click here to download Lumia Software Recovery Tool, for older Lumia and other Nokia phones.

If you are a developer and you’ve installed developer updates and want to roll back the updates, then you can reinstall your firmware using this tool and get a fresh installation, without those updates.

Posted by on , in Category Phone with Tags
Lavish loves to follow up on the latest happenings in technology. He loves to try out new Windows-based software and gadgets and is currently learning JAVA. He loves to develop new software for Windows. Creating a System Restore Point first before installing a new software is always recommended, he feels.


  1. SimShihab

    I tried this on my Lumia 620 but while installing (with red screen and progression shown on my phone) I got an error message (USB problem I guess) and since the phone is no more responding… What should I do?

  2. sai

    the same with me .
    what have you done ?

  3. Hussain

    same problem red screen with progrssion bar … after 2-3 tries the phone is like dead niether charing nor booting up . But when when connect my phone with usb pc responds to that phone . is my phone motherboard is dead ?

  4. sai

    same problem i encountered … any solution??

  5. sai

    Even I have the Same Problem. Any Solution?

  6. Hussain

    till now i checked every forum on the internet and its full of problems but not with a single solution . Some where i read you need to contact nokia customer . As if now this is the only solution .. P.S sorry for my English 😛

  7. shlomo

    3 downloads of 1.37gb package. in the end it doesn’t work and tries downloading again. no good =(

  8. Anup Lamichhane

    i downloaded windows phone recovery!! the progess goes upto 10% and then fails… same was the case when i tried with lumia recovery!!! any solution for that?

  9. try

    I had no red screen. Proces started but it failed.
    I tried Lumia Software Recovery Tool. It worked.

  10. t3pp0

    I tried to download the newest OS update to my Lumia 620. I tried the recovery tool because when trying to update straight form the phone I got this (8018830f) error. So when my PC was installing the update to my phone what had a red screen with white NOKIA text on it the installation suddenly stopped midway trough. I tried again but failed a few times again but then last time I tried my phone just went dead. I cant restart/start my phone at all and I can’t connect it to my PC anymore to try the installation again. When I press power+volume down my PC makes a noise like something was connected but as soon as I let go of the buttons it makes a noise as something is disconnected. What should I do? Again, I can’t use the phone at all…

  11. Chris Jutting

    Same problem on my 925. I’m thinking it is toast.

  12. jay

    dude you found a way to fix it? same as me bruh. any suggestions?

  13. Marya

    i tried the recovery tool but i cant find anything that says REINSTALL. All i can see is an Install software

  14. windows_widow

    Just yesterday I got the same problem…..someone please help…or we are dumping these hell phones….

  15. lumia

    any solutions ?????

  16. Ron Hewey

    Is there a windows recovery tool for mac?

    I’m one of those people who own a iMac and use a Windows Phone. But for some unknown reason, I decided to update my Lumia 930 to Win10 Preview – since then I’ve had nothing but problems. Old Apps just not loading – Slow, and now I want to roll back to Win8.1

    Help Help Help!

  17. Ketan Deshpande

    i am trying to bring my lumia 930 back from 10 to 8.1
    whenever i try to download using the windows phone recovery tool, it keeps saying operation timed out, not able to connect to server.
    What am i to do???

  18. bsb kban

    I download but I can’t install on my windows 8 pc what should I do

  19. Roald Bosman

    thats because the phone probably does not have the latest OS on there and so it will download and install the latest one

  20. inicholson

    Doesn’t work for me – it recognises my phone, spends 45 minutes downloading a file and then tells me it’s corrupt and can’t be installed. Tried it several times with not luck.

  21. Apriliyanus Pratama

    same problem here

  22. abhinav sharma

    i used recovery tool in my lumia 1320. my phone connect but there are “reading phone information please wait” show. I have wait 15 mint but nothing was happened…..what should i do…please help me

  23. Sushmit

    were does the downloaded packages are saved in the computer ? location ? please if anyone finds it mail it to me at

  24. raven myers

    what about one with a bootloop?

  25. breakage

    i have tried on Nokia Lumia 830 bu it won’t it does not detect the firmware

  26. Christian Schlemmer

    What’s that? I want to reset my phone. But the software here is OLDER than the software on my phone! Schould I download?

  27. No. Best use the latest version always.

  28. Christian Schlemmer

    Thx. I reset my Lumia without the old microsoft recovery tool. And now it works. 🙂

  29. Salman Aqeel

    i tried this on my Qmobile W1 Windows Phone But When i Connect My phone to PC it Dosent Appear on Windows Phone Recovery tool it say Plzz Connect a device but i already connect My Device to PC Plzz Help me i want to Reinstall Software on My Qmobile W1 Windows Phone

  30. Umesh Chandra Sharma

    Hi Guys,
    Same happened with me (Lumia 1320). It’s not turning on now, I tried all options like Power Button, Volume down and combinations of both, nothing worked 🙁 Seriously, I have lost my phone because of this stupid windows 10 update and faulty recovery application. Please Help 🙁

  31. Philly Bob

    I have an HTC Windows 8X phone. I have windows 8.1 that installed an update but the update sent the phone into eternal airplane mode. Tried ALL avenues of resets. I mean ALL! Tried Windows Tool… (newest update as well) and everything goes as planned but says “software not found on the server” and closes. HTC is no help, AT&T is no help and Microsoft is no help. I sit here with a worthless phone through no fault of my own and not one of the 3 will assist. Sucks! Still have 5 months on AT&T contract. I’m sure if I sent for repair, it would cost more than POS phone is worth. Anyone out here have any ideas?

  32. Jamal Uddin

    Dear all,
    It’s my first write in widows Club. Hope I will get support from you. I am using Nokia 625 ( window 10 with insider preview) and today I have tried to rollback or downgrade from windows 10, after uploaded 1.50 GB when it verified than it notified me Invalid Crc32 for file: RM941_3058.50000.1424.0002_RETAIL_apac_sea_328_02_444074_prd_signed.ffu.
    Would advise me how will fix I it?


    Am facing the same problem I installed windows 10 on my nokia lumia 720 yet its just giving me a sad face and the machines I tried to reinstall windows 8.1 using the windows device recovery but it is requesting for the proxy settings what do i do plz help me out…

  34. Amit

    Not able to restart my lumia 720 with power button + vol –

    help plz

  35. lovestoryornot

    I want to try windows recovery tool because my phone just suddenly turned on the airplane mode and it wont off ( some stuff in WP won’t work if airplane mode is on so it’s some times useless) but the recovery tool kept on failing after a while. Is there other way to fix this airplane mode issue? Pls share your knowledge about this. Tnx.

  36. jason

    i need a recovery tool for my mac is there one?

  37. Mohammad Saqib

    i also have the same problem with my HTC 8X these WDRT are devices my phone can’t have an OS now HTC and MS are not doing anything for me any help?

  38. build240


  39. srikanth kavali

    i tried rolling back my os from win10 to win8.1 on my lumia 920… this is really giving .. always downloads half of the data and says “check proxy settings”” WTF yo please work on the problems guys..

  40. Manoj Prabhu

    I too have the same problem.After Reseting i recieved a blue screen saying internal error with bad smiley.When i give it to the Service center they said mother board failed.

  41. Carla Di Mauro

    Hi Umesh,
    I also have a Lumia 1320, do you recommend anything to restore the phone without losing everything, ( including call logs, text messages, contacts, settings, etc. ) as my phone is running out of spaceand system files are taking up more tan half of it so I can’t delete anthing more

  42. Carla Di Mauro

    I have a Lumia 1320, do you recommend anything to restore the phone without losing everything, ( including call logs, text messages, contacts, settings, etc. ) as my phone is running out of space and system files are taking up more tan half of it so I can’t delete anything more

  43. phanideep choudary

    what the f*** my lumina 535 was dam hanging when it updated to windows 10 bloddy windows developers

  44. chandrashekhar suthar

    I have nokia lumia 520. And on that screen showing “error: unable to find bootable options. Press any key to shutdown.” How to start my cell.

  45. Hector RIOS MENDOZA

    Is it possible to carrier unlock a cell phone by reinstalling firmware?

  46. Raki

    Hi I try to roll back my firmware, and already downloaded package, but during flashing mode, recovery tools said that may phone is not detected and failed to install firmware. I do it repeatedly but still same problem. Please help. Phone issue is that, some application are not opening after firmware update, so need to roll back.

  47. Abdul Hadi

    Mera Lumia 435 windows 8 intall hote huwe beech me lite chali gaye ab dobara window install nahi ho rahi hai Please Somebody help me

  48. Melvin Ere

    Por favor, quiero tu opinión sobre algo que me molesta. Se trata de la integración de Openpay y he estado bloqueado durante varias semanas.
    Estaré tan agradecido por su respuesta y ayuda.

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