The Windows Club

Cannot create new User Account in Windows 10/8/7

If you are unable to create new user account in Windows 10, Windows 8.1/8 or Windows 7, then this post is sure to interest you.

When you have administrative privileges on your Windows system user account, you can easily create user accounts. The very first administrator account created by the system just after installation of Windows is known as built-in administrator account. While the other admin account created by this built-in administrator accounts are referred as standard admin accounts.

Recently, we came across a very strange and weird problem after creating new user accounts. In this case, when we tried to create an user account, it finished off as usual. But when we restarted the machine, the user account doesn’t shows up. Also we couldn’t switch to this new user account from old accounts. Moreover, the newly created user account folder was also missing from the user folders (C:\Users).

If you’re too facing this problem, here is what you need to fix this problem:

Unable to create new User Account

1. Press Windows Key + R combination, type put regedit in Run dialog box and hit Enter to open the Registry Editor.

2. Navigate here:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

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3. In the right pane of this registry location, expand the ProfileList key and you’ll see some subkeys like S-1-5-XX Now highlight these subkeys (S-1-5-XX only; not the long keys) and in the corresponding right pane, check if at least three values named Flags, ProfileImagePath and State exists. If for a subkey, if at least these three don’t exists, delete the subkey.

4. Moving on, under ProfileList key, you’ll may also found .DEFAULT subkey. You need to right click and Export it to convenient location. Then do a right click again and select Delete. You’ll be asked for confirmation, simply select Yes here:

You can now restart your system, and check if your the new user account created is visible now as usual. If it is still not visible, you can re-try to create a new user account and it should be visible this time.

Making mistakes while manipulating registry could affect your system adversely. So be careful while editing registry entries and create a System Restore point first.