Back from the dentist……………….
I DO have a lot of things installed that I try out so have not been all that worried – have been gradually stopping them – however most don’t start themseves.

I see things recommended on ‘Giveaway of the day’ & try them out for fun/interest.

Norton 360 is my main security, I buy that – no other Norton item altho it recently updated to a new version so could have problems. I’d rather leave that on & get rid of the others 1st.

‘Toolwiz Care’ only -. ‘Wise Care 365’ is another one. ‘Baido PC Faster’ also – haven’t used it yet but it put itself on the startup – now gone. ‘Iobit Malware Fighter’ has been running.
I’ll now delete these & see what happens. One of them, or the new Norton version is likely the cause.
Hope you haven’t been tearing your hair out Paul………………

Is Toolwiz care and B safe installed?? Because according to the site

http://www.toolwiz.com/product… it says

3) Do not install both ToolWiz Care and ToolWiz BSafe in the
same PC.

Is Toolwiz care and B safe installed?? Because according to the site

http://www.toolwiz.com/products/toolwiz-bsafe/ it says

3) Do not install both ToolWiz Care and ToolWiz BSafe in the
same PC.

Just replied to ur email Graham

netio.sys is a network related file, but its not part of network adapters.

Are there any other files highlighted in pink? It may show netio.sys as the cause up the top. Look at the bottom see what files are highlighted in pink (or in bold). What network adapter are you using to get online, ethernet or wireless? What startup entries did you delete?

And WHEN does it usually crash?? With netio.sys if you use something like file sharing programs, it’ll crash too

If you want zip that dmp file send it to speedytheneedyatgmail.com. I’ll put it thru BSV here. So I can see what else is installed. Replace at (obviously) with @