Microsoft releases Fixit solution to fix vulnerability in Windows Help Center

A Google security researcher had recently made public a vulnerability in the Windows Help Center which could could allow remote code execution, thereby exposing a number of Windows users to this vulnerability.

Microsoft had released a Microsoft Security Advisory about this issue for IT professionals. The security advisory contains additional security-related information.

Microsoft has now released a Fixit solution to fix this problem in the Windows Help Center.

To fix this problem automatically, download the Fixit from¬† Microsoft KB2219475. Click the Fix this problem link under the “Enable this fix” heading. Then, click Run in the File Download dialog box and follow the steps in the wizard.

To undo the fix and restore the original settings, click the Fix this problem link under the “Disable this fix” heading. Then, click Run in the File Download dialog box and follow the steps in the wizard.

This wizard may be in English only. However, the automatic fix also works for other language versions of Windows. If you are not on a Windows computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

Applies to Microsoft Windows Server 2003  & Windows XP.

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Posted by on , in Category Security with Tags
Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.


  1. Dwight Stegall

    “Applies to Microsoft Windows Server 2003 & Windows XP.”

    This should always be at the beginning of the article, to save those that can’t use it, from reading any further.

  2. George

    Thanks all here in Win Club for offering very useful
    infos and stuff.
    My question relatively to this article is this: Until Microsoft releases the security patch, if i block help center to make online connections via
    firewall, am i protected?
    Also, after the security patch has been released
    and applied, the online content for help center
    will continue to be available or not..??
    Thanks again..!

  3. Hi, George.

    Yes, if you use the Microsoft Fix it in the linked Microsoft KB2219475 article, your computer is protected. Included there is a second Microsoft Fix it to UNDO the fix. You will want to do that after the vulnerability has been patched.

  4. George

    Hi Corrine,

    Thank you very much for reply.
    But my question was not about Microsoft’s Fix it
    tool but specifically about the use of firewall to
    block Help center temporarily until Microsoft releases the patch. Is this enough measure?
    I just want to avoid fix it and then “un-fix it”
    So, what is your opinion about my way “fix it” ?
    Thank you

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