Microsoft introduces two new kinds of proofs for Hotmail account recovery

Today, Microsoft introduced two new kinds of proofs for account recovery. You can now link up your hotmail account to your PC as also your mobile phone for enhanced security.

Trusted PC is a unique new proof that lets you link your Hotmail account with one or more of your personal computers. Then, if you ever need to regain control of your account by resetting your password, you simply need to be using your computer and we will know you are the legitimate owner.

The second new proof option is your cell phone number, where Hotmail will send a secret code via SMS that can be used to reset your password and reclaim your account.

Additionally, Microsoft is making account recovery more secure in Hotmail. Before you can add a new proof or change any existing ones, you will need to be able to access at least one existing proof. For example, if your account was already set up with an alternate email proof and you wanted to add a cell phone number as well, you would need to use the alternate email address to do it.

This means that even if a hijacker steals your password, they can’t lock you out of your account or create backdoors for themselves. You will always be able to get your account back and kick the hijackers out.

If your account has no proofs set up and you lose access, then to get it back you will need to work with Hotmail Account Recovery support team.

Find out how you can Unblock and Recover a blocked or suspended Outlook or Microsoft account.

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Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.


  1. AGHANY75

    my hotmail accout is block becouse someone sent junk mail please help to recover the my hotmail id.

  2. Ms.SUN Zhijun

    my outlook account is block please help me to recover it

  3. lena

    My microsoft account is blocked and microsoft wont fix it till i pay them money cheating basterds

  4. Really? They do not ask for money to unblock accounts. You sure it is not a Phishing attempt? Maybe you want to have a look here and see if something helps you:

  5. satta

    hi i could not my hotmail id can u help with that


    Microsoft has blocked my account, I have tried to retrieve my email back multiple times but it keeps saying I don’t have enough information? I have lost a whole days work because I cant even access my emails – is there a way to contact Microsoft? I have tried google and everything else and nothing is helping me and I am starting to become VERY frustrated.

  7. Michaell Warren

    i would like to get in my hotmail account

  8. Abdul Muttalib

    My Hotmail account has been blocked or suspends, I don’t know exact. After login account not able to see emails folder Inbox , sent box all the folder empty. please help to recover the emails

  9. Sebastian Jowers

    Locked out of my Hotmail account. Tried multiple times for 2 weeks now, enough information to verify my account. Just got a new phone don’t have my old backup. Can somebody please suggest advice that would help me with this?

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