Hotfix for Windows Server 2008 R2 or Windows 7 random freezes released


  1. Hi Anand,

    Thanks for sharing this post, my PC is having the very problem you’re talking about so i was very glad to discover this page. However, it seems that my computer doesn’t have the requirements for the hotfix to be installed. I downloaded the hotfix for the OS (windows 7 ent) and architecture of my CPU (64-bit) but when i ran the patch I received an error message saying “The update is not applicable to your computer”. This is very odd as I definitively got the correct patch – I even downloaded i386 and ia64 and run them both with the same result. And also I downloaded all available updates on windows updates. For the sake of completeness I rebooted several times but I’m stuck and have no more ideas for solutions.

    Are there any particular hotfix dependencies for KB2265716?

    Best regards,

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