OneDrive client for Windows 11 or Windows 10, at times, may throw up errors which will be accompanied by error codes to help us troubleshoot and fix the issue. Today, we will be checking out how to fix various OneDrive errors. Here’s how to fix OneDrive Error Codes 1, 2, 6, 36, 0x8001007, 0x8004de40, 0x8004de85 or 0x8004de8a, 0x8004def0, 0x8004def7, 0x8004de90, 0x80070005, etc.
Fix OneDrive error codes on Windows 11/10
We will be covering the potential fixes for the following OneDrive error codes:
- Error Code 1
- Error Code 2
- Error Code 6
- Error Code 36
- Error Code 0x80004005
- Error Code 0x80010007
- Error Code 0x80040c81
- Error Code 0x8004de40
- Error Code 0x8004de80 or 0x8004de86
- Error Code 0x8004de85 or 0x8004de8a
- Error Code 0x8004de90
- Error Code 0x8004de96
- Error Code 0x8004dea3
- Error Code 0x8004deb4
- Error Code 0x8004ded2
- Error Code 0x8004ded7
- Error Code 0x8004def0
- Error Code 0x8004def4
- Error Code 0x8004def7
- Error Code 0x8004de90
- Error Code 0x80070005
- Error code: 0x80070005 when setting up Known Folder Move in OneDrive for Business
- Error Code 0x8007016a
- Error Code 0x8007018b
- Error Code 0x80070194
- Error Code 0x80049d61
- Error Code 0x8004de42
- Error Code 0x8004dedc
- OneDrive cannot connect to Windows [WORKAROUND]
- Problem accessing the store
- Sorry, OneDrive can’t add your folder right now
- Subscription is redeemed on another account
- The file or folder already exists on OneDrive.
- Upload blocked
- Unable to apply the subscription
- You’re already syncing this account [WORKAROUND]
- You’re syncing a different account [WORKAROUND]
Make sure that you are using the latest version of OneDrive – which you can download by clicking here.
1] OneDrive Error Code 1
This error code does not have any specific root cause. But still, we have certain checks that we can perform to verify if everything is working well.
From the System Tray, click on either of the Blue or White OneDrive icons.
Now click on View Online from the Activity Center that you get. Check if that redirects you to the right page.
2] OneDrive Error Code 2
This error refers to the scenario when OneDrive is facing some authentication issues in fetching your account details from the server.
You can re-verify if your Email address and Password combinations are correct and re-login to OneDrive on your computer.
3] Error Code 36
Error code 36 may be seen if you exceed SharePoint limits on the amount of data items that can be managed at any one time.
Read: How to fix OneDrive sync issues?
4] OneDrive Error Code 6
This error occurs when the connection to the server is timed out. There can be many factors resulting in this error.
You can check your Internet Connection. Use a different one and see.
You can also check the status of Microsoft Office Online Services.
Rebooting your device can also be of great help.
An authentication issue with Outlook or Outlook People might also be experiencing an error, and you can wait and try again in some time.
5] Error Code 0x80004005
Make sure that all the latest Windows 11/10 Feature Updates are installed
6] OneDrive Error Code 0x80010007
Error Code 0x80010007 triggers when there are issues in syncing between the device and the OneDrive servers.
The workaround for this issue is simple and straightforward.
You have to unlink and then re-setup your account on the particular device.
On Windows 11/10, you can select either the white or blue OneDrive icon to launch it.
Now click on More and then select Settings.
Finally, select Unlink this PC.
You will get the Welcome to OneDrive wizard. Follow the on-screen instructions to proceed further.
7] Error Code 0x80040c81
Error Code 0x80040c81 can be fixed by resetting your OneDrive.
8] OneDrive Error Code 0x8004de40
Error 0x8004de40 usually occurs when OneDrive on Windows is having issues connecting to the servers.
The only thing that you can do now is to check your internet connection and re-verify if you are on a reliable network.
Switching networks can also emerge as a workaround.
9] Error Code 0x8004de80 or 0x8004de86
You will have to uninstall and reinstall the OneDrive app.
10] OneDrive Error Code 0x8004de85 or 0x8004de8a
Error Code 0x8004de85 or 0x8004de8a trigger when there are issues in matching your sign-in details with the OneDrive servers.
The workaround for this issue is that you have to check and fix your account details on a particular device.
On Windows 11/10, you can select either the white or blue OneDrive icon to launch it.
Now click on More and then select Settings.
Under the tab called Account, check if the correct OneDrive account details are displayed.
11] Error Code 0x8004de90
Error code 0x8004de90 will be displayed if OneDrive has not been set up fully. So please check your installation and, if need be, reinstall the app and sign in afresh.
12] Error Code 0x8004de96
This can occur after you have changed your Microsoft Account password.
13] Error Code 0x8004dea3
Some OS files are creating issues. Run System File Checker to scan Windows and restore your files.
14] Error Code 0x8004deb4
Open Registry Editor and navigate to:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\OneDrive
Right-click in the right pane, add a new DWORD and name it EnableADAL. Please give it a value of 2.
15] Error Code 0x8004ded2
You need to reset OneDrive to fix Error Code 0x8004ded2. You won’t lose files or data by resetting OneDrive on your computer.
16] Error Code 0x8004ded7
Download the latest updates for Windows and ensure that your OneDrive is updated to the latest version.
17] OneDrive Error Code 0x8004def0
The Error Code 0x8004def0 mostly occurs if the password has been changed from another source.
This may happen if an organization forces the users to change their password every 60 days or something.
You can try using the Web version of your Outlook or Office 365 services and use the same password to log in again.
18] Error Code 0x8004def4
Error Code 0x8004def4 can occur if your account credentials have changed or expired.
19] OneDrive Error Code 0x8004def7
This 0x8004def7 error code will always trigger when your OneDrive account has been frozen or been suspended. You will have to contact Microsoft.
20] OneDrive Error Code 0x8004de90
The partial setup of a OneDrive account results in this error.
All you can do is re-setup your account.
You can do it by searching for OneDrive in the Search box and then follow the on-screen instructions to get it set upright.
21] OneDrive Error Code 0x80070005
This error triggers when there are issues with OneDrive’s updates being installed.
For that, you and first get the latest Windows Updates from the Settings Apps by selecting the Check for updates button.
After all the latest updates have been installed, hit the WINKEY + R button combinations to launch the Run utility.
Inside the text field, enter the following,
%localappdata%\Microsoft\OneDrive\update
And hit Enter.
Run the file named as OneDriveSetup.exe to install the latest version of OneDrive downloaded on your computer.
22] Error Code 0x80070005
Error Code 0x80070005 when settings up Known Folder Move in OneDrive for Business is caused on OneDrive for Business only and due to a misconfiguration in the Group Policy Editor.
To fix it, hit the WINKEY + R button combination to launch the Run utility, type in gpedit.msc, and hit Enter. Once Group Policy Editor opens, navigate to the following setting-
User Configuration > Administrative Templates > Desktop
Now, on the right-side panel and double-click on Prohibit User from manually redirecting Profile Folders and set the radio button to Not Configured for it.
This policy prevents users from changing the path to their profile folders. By default, a user can change the location of their individual profile folders like Documents, Music etc. by typing a new path in the Locations tab of the folder’s Properties dialog box. If you enable this setting, users are unable to type a new location in the Target box.
Exit the Group Policy Editor and then reboot your computer for the changes to take effect.
Also, your Administrator might have restricted you from performing this operation. You can contact them for more information about this too.
23] Error Code 0x8007016a
Open OneDrive > More > Settings and uncheck the Save space and download files as you use the box.
Next, reset OneDrive. After the reset, re-enable Files on Demand.
24] Error Code 0x8007018b
You may see Error Code 0x8007018b if you are trying to delete, move or rename a file that is open or in use by OneDrive. Wait for OneDrive to finish syncing.
25] Error Code 0x80070194
Open Run box.
Copy-paste this into the Run box and press OK:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
If you see a “Windows cannot find” message, copy-paste this and press OK:
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
26] Error Code 0x80070194
The error occurs when there is an issue with the Files on Demand Feature in OneDrive which can be fixed by fixing sync and even performing a reset. Please read our detailed guide on how to fix this problem
27] Error Code 0x80049d61
It’s a known issue related to OneDrive Store app. You can either install OneDrive from the Official website or use OneDrive on the web. Since the functionality is the same, you will not miss out on any feature.
28] Error Code 0x8004de42
The error message related to this code is—Your proxy settings require authentication—which occurs when trying to sign in to OneDrive. You need to check that check you are not using an authenticated proxy to connect to OneDrive. Most of the authenticated proxies aren’t supported in OneDrive.
29] Error Code 0x8004dedc
This is a Gelo Location problem associated with OneDrive. If you have moved from one part of the globe to another or have changed the region on your computer, ask your IT admin to resolve it for you. It is related to the Work or School accounts.
31] OneDrive cannot connect to Windows
The error is related to the Files On-Demand feature that required a continuous internet connection to display a list of files taking up space on the PC. Here is how to fix this problem.
33] Problem accessing the store
To resolve this problem, make sure you have the latest update to OneDrive. You are signed in to the account that has permission to buy or download apps. This usually happens if you have OneDrive Subscription.
34] Sorry, OneDrive can’t add your folder right now
Make sure you are signed in to your OneDrive account before you create a folder there. If you have signed out and try to create a folder, it will create a problem as the folder is locked to OneDrive.
35] Subscription is redeemed on another account
If you have more than one OneDrive account, make sure to check that you are using the right Microsoft account associated with the OneDrive you have an issue with. If you accidentally redeem the code that was supported to be used with another account, there is no way to get it back.
36] The file or folder already exists on OneDrive
You get this issue after deselecting a folder from the list of folders you choose to sync. It’s usually because of a conflict, and the best way to resolve this is to remove the file or folder from OneDrive Online.
37] Upload blocked
The message appears when the Office Upload Cache system interferes with OneDrive sync. Try turning off the related setting in the OneDrive settings.
38] Unable to apply the subscription
The issue may take 24 hrs to if you just renewed or applied for a new subscription. The best way to expedite is to contact customer support. Make sure you know the details of your Microsoft account, as it will be verified before the issue is resolved.
39] You’re already syncing this account [WORKAROUND]
The error occurs when you try to add your account to OneDrive for Mac. The Workaround is to delete the OneDriveSyncClientSuite.plist from the Keychain Access.
40] You’re syncing a different account [WORKAROUND]
The issue occurs if you have changed your Microsoft Account password or using a different account. The best would be to sign out and sign back in to fix the problem.
How do I force OneDrive to reinstall?
Sometimes, problems occur on OneDrive. In such cases, uninstalling and reinstalling OneDrive helps. You can uninstall OneDrive via Windows 11/10 Settings or the Control Panel. After uninstalling OneDrive, visit Microsoft’s official website and download the latest version of OneDrive. Now, run the OneDrve setup file to reinstall it.
What happens if I clear data on OneDrive?
When you delete a file in OneDrive, it is moved to OneDrive Recycle Bin. You can restore the deleted files from OneDrive Recycle Bin. Because OneDrive syncs data on your computer to the cloud, if you delete a file in the OneDrive app on your computer, that file is automatically removed from the OneDrive cloud and vice versa. The online-only files (files with a cloud icon) on the local computer are not moved to the OneDrive Recycle Bin. These files are permanently removed.
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