The Windows Media Creation Tool by Microsoft is a useful tool to get your computer to download and install the latest version of the Windows 10 operating system. However, during setup, it has been known to give the following error message:
We’re not sure what happened, but we’re unable to run this tool on your PC. If you continue experiencing problems, reference the error code when contacting customer support – Error code: 0x80072F76 – 0x20016.
The possible causes for this could be an interrupted download, the internet connection, etc.
Error code 0x80072f76 – 0x20016 for Media Creation Tool
We will be taking a look at the following suggestions to resolve the error code 0x80072f76 – 0x20016 for the Media Creation Tool:
- Use Windows Update Troubleshooter.
- Use another browser to download the tool to another location.
- Change DNS to another like OpenDNS.
- Change the ISP connection.
- Use Windows 10 Update Assistant instead.
- Delete $Windows.~BT & $Windows.~WS folders.
1] Use Windows Update troubleshooter
You can run the Windows Update Troubleshooter and also Microsoft’s Online Windows Update Troubleshooter and check if that is any help in fixing any of your issues.
2] Use another browser to download the tool to another location
You need to use another web browser on your computer. If you do not have another browser, you need to install it and download the same tool to another logical location on your computer like the Desktop.
3] Change DNS to another like OpenDNS
Trying to switch to OpenDNS Servers might also help you in recovering from this error.
4] Change ISP Connection
Sometimes, the connection to the Microsoft Servers can be interrupted due to a glitch or a blockage caused by your ISP. So, if it is possible, switch your device to another ISP’s Internet Connection and check if that fixes your issues.
5] Use Windows 10 Update assistant instead
Windows 10 Update Assistant can be your alternative to using the Media Creation Tool. You can try using it and check if that fixes your issues and the download and installation process begins seamlessly.
4] Delete $Windows.~BT & $Windows.~WS folders
Sometimes existing corrupt or incomplete Windows Update files can also cause issues and conflicting in the downloading and installation of a Windows Update.
Delete $Windows.~BT & $Windows.~WS folders if they are present on your computer.
Check if this has fixed your issues.
Did these fixes help you get rid of the issue?