About ShyamS@TWC

Shyam aka “Captain Jack” is a Microsoft MVP alumnus and a Windows Enthusiast with an interest in Advanced Windows troubleshooting. Suggestions made and opinions expressed by him here are his personal one's and not of his current employers. He blogs at captaindbg.com.
Can't Mount ISO image on Windows 10

Not able to Mount ISO file on Windows 10

One of the main features of Windows 10/8 is the ability to mount ISO image without the help of third-party applications. We often use this feature because large software downloads like Office or Visual Studio and sometimes games too are […]

DNS Server is not responding on Windows 10

When you try to connect to the Internet – but cannot then you may run the Network Diagnostic Troubleshooter to troubleshoot the issue. But at the time, the Troubleshooter itself may throw up the following error message: Your computer appears […]

take ownership

How to take full Ownership of Files & Folders in Windows 10

This post shows how you can take full ownership of files and folders in Windows 10/8/7. After introducing the User Account Control in Windows Vista, Microsoft increased the security of its core system files by hardening its Effective Permissions. Most of […]

Google Chrome has stopped working

Google Chrome Freezing or Crashing on Windows computer

Google Chrome is one of the most popular browsers these days, due to low foot-print and good performance. But there may be times when you find that your Chrome browser crashes or freezes randomly on your Windows 10/8/7 computer, while browsing, opening […]

Windows Memory Dump Settings on Windows 10

In Windows 10/8, Microsoft has introduced a new Memory dump option called Automatic Memory Dump. This is the default option set in the operating system. Windows 10 introduced a new dump file type called Active Memory Dump. For those, you […]

Five Best System Rescue Disks for Windows 10

A System Rescue Disk is designed to recover your data or rescue your computer from crashes, like operating system failure, accidental damage, etc. It may be due to hardware failure, OS failure, software problems, or due to malware infection. It […]

Repair Master Boot Record (MBR) in Windows 10

One of the effective troubleshooting steps, to fix boot issues is to repair Master Boot Record or MBR. One of the common reasons why an MBR can get corrupted is due to malware infections. Improper shutdowns can also lead to MBR corruption. Sometime we […]

Enable Num Lock on startup or reboot in Windows 10

A relatively common issue being faced by some Windows users, is finding that their Numeral Lock key or Num Lock is not enabled, is turned off, not working or inactive on startup or reboot in Windows 10, Windows 8 or […]

Unable to turn on Windows Defender windows 10

Can’t turn on Windows Defender in Windows 10

When I browse through forums I often find this question asked many times – I am unable to turn on Windows Defender manually or Windows Defender won’t or will not turn on and start in Windows 10, Windows 8 or […]

Fix: Unable to open Libraries in Windows 10

Many of us are still trying to get used to the new Windows interface, so I decided to add some extra Libraries in addition to the default ones, for easy access. I went and right-clicked on Library and clicked on New. […]

Troubleshoot performance issues in Windows 10/8/7

If you are facing performance-related issues like Non-responding programs, freezing, system crashes, sluggishness, etc. , on your Windows PC quite often, then you can try a few of these suggested tips. They may help you resolve such issues. Troubleshoot performance issues […]