Windows Live CoolHotmail leaves its users in the lurch!

Speed Up My PC

Way back in Sept 2007, Microsoft had launched a unique service in India, where users could get unique customized Live Hotmail id’s. There were around 250 very cool domains under five groupings ! You could get individualized cool Windows Live Hotmail IDs ! They could be based on where you live or on your favorite stars or those which best describe your traits!

cool hotmail 400x254 Windows Live CoolHotmail leaves its users in the lurch!

Although this started off, being offered in Indian flavors only, Microsoft was expected to introduce such, in other regions too. The options ranged from [email protected] to [email protected], and were divided and listed under several categories.

Till a few weeks back if one signed up your account through coolhotmail.com one  was either unable to receive e-mail or prompted with “You don’t have an inbox…yet” error message when signing in to your account.

But it appears that since the last month or so CoolHotmail.com has been down! This is causing the users immense hardship, as many have important mail stuck there!

The issue with CoolHotmail appears to be the annual license renewal war between Microsoft and the various domain hosting companies.

CoolHotmail users are pleading: “Just give us the access to our inbox so we can at least take our important email!“

One irate users says: “I understand from one such host that it is not going to be sorted out.  That is how MS leaves us all out in the limbo.  We should have been cautioned about this possibility when MS launched coolhotmail.“

Microsoft has stated that it is aware of the issue and is working on it: “This is currently a known issue and our product group is aware of it. We will update this thread once there is an information about the resolution of the Coolhotmail domain issue.”

The forum thread on Windows Live Help has surprisingly been locked by a Moderator,  a few days back, and users now have no where else to go for help!

Users are anxiously waiting for Microsoft to find some way of letting them access their mail box, in some way or the other!

Any CoolHotmail users here?

Posted by on , in Category Live with Tags ,
Anand aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows Desktop Experience since 2007, and the Admin of TheWindowsClub.com, TheGeeksClub.com & WinVistaClub.com. Creating a System Restore Point before trying out a new software or a tweak is always recommended.

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  • Infanta

    I am not able to access coolhotmail.com for the past 1 month .I have important mails in that. when can I access my mail?

  • aashish

    yup… my koolmail account is closed :( ( can’t access ANY email

  • tears

    my important mails are stuck and cant receive any msg’s.. :@ and cause of this i cant get my code for my FB account.. :( need help..

  • Eriol

    So how long are we expected to stay in this mess?

    I cant login to my inbox either ….

  • RIK

    Man this really scuks, MS is being too irresponsible by leaving its users helpless in such an annoying condition come on guies got to do something or it could happen with other operators as well

  • saswat

    Really how irresponsible these MS people could be. Atleast they could notify us abt the issue some earlier so that we could hv taken out our imp mails forlders anywhere else.I hv important documents/credit card details stuck up thr.

  • saswat

    As far as I know this Hotmail site was created by an Indian. and now they r causing us d trouble

  • Saurabh

    I am able to access my emails. ( @techgeek.co.in ) but I’ve stopped receiving emails on the account(only newsletters I subscribed to) since 10th sept.

  • Sandeep Nair

    I have 2 Coolhotmail Ids. One of the account i’m unable to access and other doesn’t receive any mails. Even if i send it from my other domain IDs.
    Any idea how long its gonna be this way?

  • Anurag

    never ever use hotmail ..my imp mail are gone.
    iam not able to access it
    You don’t have an inbox…yet wt is that…………..

  • Rahul

    I’m searching for a job and have published my coolhotmail id in my resume. Now all the recruiters trying to contact me are getting pissed off. If MS can’t deliver, why promise in the first place? I think hotmail and other MS services should never be used.

  • http://twitter.com/dr_kaushal Dr. KaushaL PateL

    i am preparing for USMLE exams and all my important n paid subscription study stuffs are unable to access now……
    Microsoft u dont evn realise how big trouble it is for me……..

  • Nitesh Bansal

    It has started working again

  • Saurabh

    Yes it has started working again.

  • kevin

    no im not still able to access my inbox..till last week was not receiving any emails nd from monday its says you dont have an inbox yet…

  • kevin

    @all just found a way to access my cool hotmail account…download windows live mail link here http://windowslive.com/desktop/mail then follow the steps to install and u r done to access ur mail …offline..setup tutorial link is here http://www.freeemailtutorials.com/windowsLiveMail/meetWindowsLiveMail/index.htm
    @to the editor of the site…would be great if u can write an article on this in ur site and help thousands of ppl
    …cheers

  • Nowhere

    It is Down Again! :(

  • Abhishek Srivastav

    I’m not able to access my cool hotmail id from August 2010 :( Very upset as I’ve got very important mails. Is there any way outta this trouble? How can Microsoft do this?

  • Samir

    i am not able to access my inbox yet, and this guy wrote,

    “Windows Live Jomary M”
    This issue is now resolved.

    Thanks!
    ………………………………

    it isnt resolved man, we need access to our inbox, i even cant access my skydrive as i have alot of data in it, any advice for accessing SkyDrive?

    hope this issue resolved as soon as possible.

    Thanks,
    Samir

  • jashan

    hello i am not check my inbox………….but could i do……..i have inportant e mails in it

  • vela

    this was not expected from hotmail. i guess that all the big campanies(eg. Tayota, Beatley , lehmon brothers etc & forgive me if the spelling are wrong) are having some trouble. i hope they overcome it sooon. and Hotmail give us our inbox back please!

  • razee

    hooo!!!!! soo sad that i missed ma nice id from coolhotmail…………..

  • Adarsh

    i too lost my coolhotmail account n its costin me around $250….:(
    plz help

  • Sanja

    I can’t accesses to my e mails too…
    This sucks..please help!

  • shb

    access through live.com

  • saswat

    Guys who r able 2 access their mails, plz tell others how to access.

  • Honey

    my important mails are stuck and cant receive any MSG.. :@ and cause of this i cant get my code for my Facebook account.. :( need help..

  • Kartheek Edara

    Hey guys…You can access your cool hotmail account through http://explore.live.com/
    Just sign in with your coolhotmail id’s and go to Hotmail Inbox..

  • Max Steel

    Oh Yeah inbox is back again =D

  • Darpan Mehta

    The worst and pathetic service you can say. And i feel there is no chance of getting the mails reactivated. Its already been 6 months my emails have stopped and funniest part of it is Windows live team have recorded statement to convey “We are aware and will get back to you soon”……

    forget it and user should stop using windows product only that is the way to make them realise……….

  • The Forgiven

    guys…4 heavens sake…do NOT try to log in through any of the ways as prescribed in the comments…(no offence plz karthik and kevin) they MIGHT be traps to get ur mail id and password…
    k..dat m8 sound quite obvious bt still..if any would hav thought of loggin thru those accounts..think twice..u r at stake… :)
    just wait till microsoft resolves the issue.. neither you nor r v sure of the problem..they must b workin on it…atleast u can expect it to be better than suresh kalmadi’s work!! :D

  • Samir

    DEAR ALLLLLLLL,

    THE ISSUE IS NOW RESOLVEDDDDDDDDDD WOWWWWWWWWWWWWWWWWWWWWWWWWWWWW WE CAN ACCESS OUR INBOX NOW

    THANKS
    SAMIR

  • komal

    how i access my coolhotmail account

  • George

    inbox is back, but still cant receive emails !!!

  • destinyking

    can you give me my missed my account :(

  • ashutosh
  • ashutosh
  • Arijit Das
  • Dr. KaushaL PateL
  • http://www.xtremetrades.org vijay

    Friends,

    Cool hotmail has been Re stored by MSN.
    Try to login MSN from today
    Cheers
    Vijay

  • Udit

    Surprisingly all this time I was not aware of any such problems. I have a coolhotmail iD which is my primary mailbox and I have used it since the inception of CoolHotmail since 2007 itself. I never have had any inbox problems or anything over the past 4 years at all! It is when I decided I needed to check on updates on CoolHotmail IDs that I found this post. I’ve been one of the luckier ones I guess considering I never suffered a problem.

  • Jaiven

    still having problems some help plz?

  • Jaiven

    cant receive any mail on my account

  • http://www.facebook.com/dev.innov8 Devashish Pandey

    no new mails arrived in my inbox since 12th june 2011…. i used it as my main mail id… wat to do now??? @techgeek.co.in

  • Anonymous

    I’m able to use punerocks.com but unable to use punerocks.in

  • gaurav

    I logged it in now (just to check).. and its working now … but lost all my old emails .. !!