Fix: Windows 8 Live Tiles Not Working or are Blank

If you have faced a situation where you have found that your Windows 8 live tiles are not working, or in general some tiles are blank, then this article may help you troubleshoot the problem.

windows 8 live tiles blank Fix: Windows 8 Live Tiles Not Working or are Blank

Typically static tiles on the Windows 8 start screen will show the name of the program and its icon. A Live Tile will flash the latest news or content which the app may want to display. But I received a mail recently, where the Windows 8 user said that his Live tile was not being updated and sometimes not displaying anything at all.

If you are facing this problem, you may want to see if any of these troubleshooting steps help you:

  1. Ensure that your screen resolution is at least 1024 x 768 and that your User Account Control is turned on.
  2. Run the Windows 8 App Troubleshooter
  3. Repair Windows 8 Apps
  4. Check if you have any third-party software which you may have installed just before this problem started. If you think any of them may be causing this problem, uninstall it and see if it helps. Some software like SageThumbs, Shell-integrated codecs,  FastPicture Viewer, programs that alter image thumbnails, etc., are know to cause conflicts. Live Tiles use the .jpg and .png file format, so any software which interferes with their default functioning may cause your Tiles to not function properly.
  5. Switch Local and Microsoft Account and see if it helps.
  6. Unpin and then again Pin the app tile to the start screen.
  7. Try uninstalling and reinstalling or repairing the app or software using its Uninstaller.
  8. Run System File Checker
  9. Use the Refresh PC feature.

Hope something helps!

Posted by on , in Category Windows with Tags
Anand Khanse aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows, since 2006, and the Admin of TheWindowsClub.com. Please create a System Restore Point before trying out any software & be careful about any third-party offers while installing freeware. Add me on Google+.
  • Jim

    i found that there are numerous problem related to this issue check out the direct link to fix it!!

    http://tools.atechmate.com/windows8apps.html

  • james braselton

    hi there have 80 live tiles on nokia 1520

  • Gerard

    I have this problem already foor a long time for the OUTLOOK tile. Today it also happened for WORD, EXCEL etc. Stangely enough not for ACCESS. So it seems the empty tiles with me are OFFICE related. These are not really apps from the store, but these are tiles from an installed program.
    The text and icons only dissapeared in the START screen. The tiles in the complete tile overview are not empty.
    HELP, HELP.

  • Mike

    same issue, had outlook icon empty for months, now today word and excel are empty

  • Dan Daniel

    YEP!!! Same here. Lost most of my office tiles

  • Dan Daniel

    I am downloading the Service Pack 1 for Office 2013 and see if that will help.

    64Bit Office 2013 Link http://www.microsoft.com/en-au/download/confirmation.aspx?id=42006

  • Dan Daniel

    FIXED!!!!
    Download the Office Service Pack 2013 (64 / 32) Bit version. This has now restored my Empty Office 2013 Icons in Windows 8.1.

  • http://www.thewindowsclub.com Anand Khanse

    Thanks for your feedback. This will surely help others.

  • Dan Daniel

    No problems at all Anand. Happy to have helped.

    Keep up the good work and thank you for allowing me to be part of it :)

  • Mo

    Worked for me as well. Thanks.

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