What to do if your Windows Live account has been stolen.

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If you find that an unauthorized person has used your Windows Live ID to sign into your Windows Live Hotmail acccount, or any other Windows Live service, then this write-up may help you.

windowslive 300x59 What to do if your Windows Live account has been stolen.

Ask yourself: Did you share it with anyone, inadvertantly? Or did you provide your username and password anywhere? Maybe in some website? If you remember the site or link where this had occurred, please report it as a phishing site and let Microsoft know.

Now if you still have access to your account, then change your password immediately. Also change your Secret Answer & alternate email id if any.

But if you no longer have access to your account, try the suggestions found on the Password Reset Basics page.

You can also visit the Windows Live Validation Page that Microsoft has set up to attempt to validate ownership of an account in cases where the Password Reset Basic steps do not work.

live recovery 600x300 What to do if your Windows Live account has been stolen.

The Windows Live ID Validation Page will ask you key questions about your account. Hence, the more information you had provided while signing up, the easier it becomes to validate.

Also see How to create or generate strong Passwords.

Posted by on , in Category Live with Tags
Anand aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows Desktop Experience since 2007, and the Admin of TheWindowsClub.com, TheGeeksClub.com & WinVistaClub.com. Creating a System Restore Point before trying out a new software or a tweak is always recommended.
  • http://www.hotmail.com toni germanos

    my e-mail was stolen

  • http://www.hotmail.com toni germanos

    my e-mail : tonigermanos96 at hotmail dot com was stolen by a hacker on 22/11/2009 & i like to retake it back if it’s possible my new e-mail right now : tonygermanos78 at hotmail dot com
    thank u.

  • nick miner

    Someone i let recover my xbox tag and changed my pass and i dont remember my info to get it back, t hasnt een singed in foreever, and has all my msn contacts.

  • Jon

    Gee,the windows live validation really helps all who lost control of their email accounts. After all those questions they re-direct me back to square one. thanks

  • http://www.gitesduliban.com CHEHADEH MAALOUF

    my email was stolen on 9-12-1010 and it is used by a hacker.
    i would like to stop it until i recover it

  • Gary Jacobosky

    My e mail sight has been hijacked 2 weeks ago been with windows live, they said I did not have info. B S. My name address and all info when setting up site is there. I gave a alt address. There not doing their job. What else can I do. Alt sight muleshoepaintballpark @ hotmail . com This comp is not one of my skills also. Gary J

  • Strcklanm

    My email was stolen too. I tried this account because according to the web it was the most secure (lol). I have only had the account a couple of weeks. The AOL account I came from has not failed me in 15 years… My real issue is that my password and my user information has all been changed so I can’t even get through the security questions.

  • Nincup
  • Ortez Ronald2

    My email was stolen and now I can’t go on Xbox live or any thing