Turn Windows Features On or Off dialog box is blank or empty

If you try to access the Windows Features or the Turn Windows Features On or Off, through, the Control Panel or by simply typing optionalfeatures.exe in your start search box, the following dialogue box is expected to open. But if it is blank or empty, this post will help you troubleshoot the issue.

Windows Features dialog box is blank

Turn Windows Features On or Off dialog box is blank

The Windows Features or the Turn Windows Features On or Off  box of the Control panel, lets you turn off or turn on several features of the Windows operating system. Turning off a feature does not uninstall the feature – nor does it free up disk space. It only disable the feature.

But if this Turn Windows Features On or Off box appears completely blank, it is quite possible that the Component Store that contains information about Windows components has been corrupted.

To rectify this problem, you may try the following:

1] Run sfc /scannow or System File Checker to replace corrupted Windows system files.

2] Open an elevated command prompt, type the following and hit Enter:

reg delete HKLM\COMPONENTS /v StoreDirty

But this may or may not work for all.

If it does not help, you have to go in for a System Restore or Refresh Windows or Repair Windows.

Hope something helps!

Posted by on , in Category Windows with Tags
Anand Khanse aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows, since 2006, and the Admin of TheWindowsClub.com. Please create a System Restore Point before trying out any software & be careful about any third-party offers while installing freeware. Add me on Google+.
  • ErnieK

    Thanks for another great wee tip Andy. Another one to put in the troubleshooting folder.

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