Posts under Troubleshoot tag.

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Windows 7 SP1 fails – Service pack installation can’t continue

If you are using Microsoft Forefront Client Security (and potentially Microsoft Forefront Endpoint Protection), upgrade to the latest version of the product(s). The product is not necessarily upgraded during anti-malware definition updates. It might be necessary to uninstall the current […]

Windows slideshow feature for desktop background not working

If you find that your Windows desktop slideshow feature in Windows 10/8/7, which used to work fine, does not work anymore, you may want to check out this article. Windows slideshow feature not working First make sure that no installed […]

Troubleshoot issues with Windows Live Messenger on Windows 7

Maybe on one or more occasions, you might have experienced certain issues and errors with your Windows Live Messenger, like say, sign-in issues or frequent disconnections, freezing etc. Today, I will suggest few steps to resolve such issues. These steps […]

Program exe or COM Surrogate has stopped working

On your Windows operating system, if you ever receive and error message: Program exe or COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution […]

Troubleshoot performance issues in Windows 10/8/7

If you are facing performance issues like freezing quite often; or maybe a  non-responding program, and so on, on your Windows computer, then you can try a few of these suggested tips, that may help you resolve such issues. Troubleshoot performance […]

Diagnose & troubleshoot problems with DirectX Diagnostic Tool

DirectX is a suite of technologies used by many of the multimedia programs in Windows. It is developed by Microsoft to provide hardware acceleration for heavy multimedia applications such as 3D games and HD videos. Windows 7 has  the latest […]

Fix: DNS Server is not responding on Windows 7 / 8 / 10

When you try to connect to the Internet, the connection might fail when we run the Troubleshooter, and you might get this error: The device or resource (DNS server) is not responding. The exact error would be: You computer appears […]