Microsoft very recently started rolling out the Mango update for consumers who own a Windows Phone 7 device. And unlike the NoDo update which featured a few glitches, this Mango update procedure was a smooth one with the end users being a happy lot. In fact, a prominent Google Developer also tweeted about ditching his iPhone very soon and buying a Windows Phone in the near future.
All said and done, Microsoft underlined the importance of end users when it launched a Customer Feedback page where Windows Phone users can express their thoughts about the mobile OS and offer suggestions on how to improve it. It may look akin to a forum but all the entries will be directly assessed and evaluated by the Microsoft Windows Phone Team.
Users can write about the features they feel are missing in their Windows Phone and once an idea is posted, others who feel the same, can vote on it. A large bank of votes on a particular post can presumably direct Microsoft on what to work on next. You can filter the list by what’s new, hot, accepted, completed and most liked. Completed suggestions even get responses from Microsoft explaining what actions have been taken.
What’s interesting about this site is that after logging in, each member is given only 10 votes which they can distribute among the suggestions on the site. You are free to change your votes around by moving them from one idea to the next, and your vote will be returned to you if the idea you vote on gets completed by Microsoft or deleted.
This is a pretty cool initiative that the Windows Phone team has taken and instead of posting on various forums or ranting about it, users can directly interact with Microsoft via this platform.
Have any feature suggestions to make about the Windows Phone platform? Like maybe you want a Call Blocker feature …? Start using the Customer Feedback for Windows Phone page right away!