Fix: Windows 7 computer freezes when you rename a folder

Does your computer freeze, hang or stop responding when you rename a folder in Windows 7, Windows Server 2008, Windows Vista or Windows Server 2008 R2? If so, then applying this hotfix may help you.

Lets say you have a Windows computer running any of the specified operating systems and on one of its NTFS volumes you have a lot of files and folders.

Now, if when you try to rename any folder, if your computer stops responding, request for and download the Hotfix from KB980382.

The issue occurs because the rename operation for a directory checks whether a file in the folder is opened by a user. During this operation, a volume control block (VCB) lock is obtained, and any other I/O requests to the volume are blocked.

If the number of files in the directory is large, this process of checking whether a file is opened may take an unnecessarily long time. Therefore, the computer stops responding for this long time and recovers after a long.

You may have to restart the computer after you apply this hotfix.

Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.