Fix: Windows 7 computer freezes when you rename a folder

Does your computer freeze, hang or stop responding when you rename a folder in Windows 7, Windows Server 2008, Windows Vista or Windows Server 2008 R2? If so, then applying this hotfix may help you.

hotfix icon Fix: Windows 7 computer freezes when you rename a folder

Lets say you have a Windows computer running any of the specified operating systems and on one of its NTFS volumes you have a lot of files and folders.

Now, if when you try to rename any folder, if your computer stops responding, request for and download the Hotfix from KB980382.

The issue occurs because the rename operation for a directory checks whether a file in the folder is opened by a user. During this operation, a volume control block (VCB) lock is obtained, and any other I/O requests to the volume are blocked.

If the number of files in the directory is large, this process of checking whether a file is opened may take an unnecessarily long time. Therefore, the computer stops responding for this long time and recovers after a long.

You may have to restart the computer after you apply this hotfix.

Posted by on , in Category Windows with Tags
Anand Khanse aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows, since 2006, and the Admin of TheWindowsClub.com. Please create a System Restore Point before trying out any software & be careful about any third-party offers while installing freeware. Add me on Google+.
  • Patxi

    This hotfix does not apply to Windows 7

  • http://www.thewindowsclub.com/about Windows Club

    ^ Prerequisites: To apply this hotfix, you must be running one of the following operating systems:

    * Windows Vista Service Pack 1 (SP1)
    * Windows Vista Service Pack 2 (SP2)
    * Windows Server 2008
    * Windows Server 2008 Service Pack 2 (SP2)
    * Windows 7
    * Windows Server 2008 R2.

  • Kimya

    I experienced something like this (freeze), but not on windows 7, windows sp2. how about it?

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