Fix: Stop Error Message 0x0000000A on a blue screen on Windows 7

If you have a computer that is running Windows 7 or Windows Server 2008 R2; and if occasionally, the computer crashes after it runs for some time, with a Stop error message on a blue screen, then you may want to apply this hotfix from Microsoft.

The Stop error message resembles the following:

STOP: 0x0000000A (parameter1, parameter2, parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL

This issue occurs because Power Manager opens an Advanced local procedure call (ALPC) port. However, Power Manager closes another port instead of closing the ALPC port.

Every time that a power request is made, a memory leak occurs. When the leaked memory usage accumulates to a certain level, the computer crashes.

Visit KB979444 | Request HotFix.

You may also want to check out our Windows 7 Blue Screen or Stop Error Guide, which has some useful links & resources.

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Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.