Something happened and the Windows 8.1 couldn’t be installed. Error code 0x80070714

We all know that couple of weeks ago, Microsoft made the Windows 8.1 update available to end users. But users are facing various kinds of error while updating their system, till now we’ve seen the fix for error 0×80240031, solution for error while installing Windows 8.1 on USB from setup. Today, in this article, we’ll discuss the fix for yet another error we’ve just came around.

Something happened and the Windows 8.1 couldn’t be installed. Please try again. Error code: 0x80070714


As you see in the error screenshot mentioned above, there is no support reference for the solution to fix this. Eventually, I just came around this thread, and found their replies as one of the solution. According to the guys discussing this error here, they found that the issue is somehow the result of a contradiction from the SQL Services running on the system. So if you’re facing this issue too, then following fix is worth trying to resolve it out. Here is how:

Error code: 0x80070714 While Upgrading to Windows 8.1

1. Press Windows Key + R combination, type put msconfig in Run dialog box and hit Enter to open the System Configuration Utility.


2. Switch to Services tab, scroll down and look for the services related to SQL, like the one; SQL Server VSS Writer I’ve highlighted in the below shown image. Just Disable these SQL Services. Click Apply followed by OK.


3. Now try to install Windows 8.1 and this time it will install without encountering error 0x80070714. Once it is installed successfully, you can enable the services you’ve disabled in the above step.

Hope you find the fix useful!

Check this post if you receive Your Windows 8.1 install couldn’t be completed error message.

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An Electrical Engineer by profession, Kapil is a Microsoft MVP and a Microsoft Content Creator. Please read the entire post & the comments first & create a system restore point before making any changes to your system.