Fix: Explorer.exe server execution failed on Windows 7 | 8

You might at times, get this error message on Windows 7: Explorer.exe server execution failed. This might happen because the Shell folder values might be incorrect or they might be missing. In this article I’ll suggest you few methods to resolve it.

Explorer.exe server execution failed

Step 1:

Method 1 is using the Microsoft Fixit. Microsoft have a knowledge base article on “Error 1606: Could Not Access Network Location” that error message happens for the same reason as this one. So we could run the Microsoft Fixit tool provided in that article KB886549 to resolve the problem. What this does is it will restore the default settings in following registry locations:

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Once you ran the Fix It reboot the system and test it and see if that works.

Step 2:

Method 2 is to manually change the values from Shell folder location.

Note: Make a backup of your registry before making any changes.

Once you have created a backup, open regedit and navigate to the following keys:

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

1 600x228 Fix: Explorer.exe server execution failed on Windows 7 | 8

Here are the default values:

2 Fix: Explorer.exe server execution failed on Windows 7 | 8

More for information refer the Microsoft article KB886549 mentioned above.

Step 3:

If the both steps fails to resolve your problem then create a new Windows Profile. For more assistance in create new Windows Profile and transferring the files, visit this article on how to fix a corrupted user profile, create a new user profile and copy files to the new user profile.

Hope something helps.

Posted by on , in Category Windows with Tags
Shyam aka “Captain Jack” is a Microsoft MVP and a Windows Enthusiast whose area of expertise is Crash Dump Analysis and Advanced Windows troubleshooting. He has developed Windows based Tools like SF IE Restorator for troubleshooting Internet Explorer issues and SF Diagnostic Tool for collecting Crash dump files for troubleshooting purpose. He blogs at captaindbg.com.
  • Don Lorusso

    Thanks so much. Step one fixed it right away.

  • Vsomtoo

    i uninstalled my ie and now can’t be able to play any movie using my media player, help please?

  • Nick Hexum

    Fix It did not work. This “tool” was totally useless and ineffective for solving this problem, even despite your claims. All procedural steps were taken as outlined, and I’m still receiving “server execution failed” errors, even after rebooting.

  • Ken

    This was happening to me because I had the “My Document” folder mapped to a network drive and the network drive was not active/connected. Once I connected he Network Drive manually all was well. Hope that helps.

  • Recent Comments