Cannot connect to Facebook using People App in Windows 8

Since the launch of Windows 8, we’ve heard many issues in which users are confused with the new Metro or Modern Apps. Yesterday, I came across the issue associated with People app in Windows 8. Most are aware that the People app can connect your social accounts at one place and let you access your contact and updates from them very easily.

Cannot connect to Facebook using People App in Windows 8

Now talking about the issue, whenever some tried connect Facebook account with People app, they received a “Can’t connect” orCheck network message“. If you’re also facing this kind of issue on your Windows 8, try the following tips and solve it.

Use Modern UI App Troubleshooter

To resolve your issue, ideally, you can download and run the Windows Store Apps Troubleshooter in order to check what the actual problem with your Windows 8 app.

Windows 8 People App Issue 1 Cannot connect to Facebook using People App in Windows 8

Just run the tool supplying UAC permissions and then follow the onscreen instruction. This tool is itself capable of finding the issues and diagnosing them. Finally, the troubleshooter tool lists the issues found. A reboot may be requested in order to fix the issues found.

Windows 8 People App Issue 2 Cannot connect to Facebook using People App in Windows 8

Follow Microsoft’s Instructions

Follow the steps recommended by Microsoft to troubleshoot some common issues with Windows Store apps:

  1. Update your app
  2. Sync the app license
  3. Reinstall the app
  4. Contact the app publisher.

Disable Proxy

You can disable the proxy for LAN connections in order to overcome the issue. Here is how:

1. Open the desktop version of Internet Explorer 10 and at the top right corner, click the Gear icon, then click Internet Options.

Windows 8 People App Issue 3 Cannot connect to Facebook using People App in Windows 8

2. Click on the Connections tab in Internet Options window and then head on to LAN Settings.

Windows 8 People App Issue 4 Cannot connect to Facebook using People App in Windows 8

3. Finallyin the LAN Settings window, uncheck the Use a proxy server for your LAN check box. Click OK in below window and the Apply and OK in the above window.

Windows 8 People App Issue 5 Cannot connect to Facebook using People App in Windows 8

Finally, reboot to get the issue fixed.

You may want to check these additionally:

If you’re still facing issue, kindly let us know via comment box. I will try to help out.

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An Electrical Engineer by profession, Kapil is a Microsoft MVP in Windows - Consumer and a Microsoft Content Creator. He recommends that you create a system restore point first before tweaking the registry.
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