In Windows 8, Xbox Music app could be a great alternative to the native Windows Media Player. The Xbox Music app makes it easy to organize your songs using various filters and play them with charming Modern UI. We have already seen how to fix Can’t Play error with code 0xc00d11cd (0x8000ffff) for this app. However, recently we came across a different error while playing music from the app. In this scenario, whenever we tried to launch a song, this error prohibits us to do so:
Make sure your computer’s sound and video cards are working and have the latest drivers, then try again.
If you look at the error message, it suggests that we update the drivers to the latest one – but on the system we faced this issue, it was already using the latest drivers. Additionally, the sound and video cards too working correctly, and Windows Media Player could play on the same machine without any hitch.
So what was wrong with the Xbox Music app, why was it not able to play? Well, there is a simple solution mentioned below to fix this error for Xbox Music app and that is : to disable enhancements. Here is how to do it
Error 0xc00d11d1 (0x8007007e) for Xbox Music App
1. Firstly, in the notifications area of the taskbar, right click over the Volume/Sound icon, select Playback devices from the context menu so appeared.
2. Moving on, in the Sound window shown below, select Speakers and then click Properties.
3. Finally, in the Speakers Properties window, select the Disable all enhancements option. Click Apply followed by OK.
Again click Apply followed by OK in the Sound window shown in step 2. Reboot the machine, and your problem should be fixed, you should now able to play music via Xbox Music app without any issue.
Let us know if this helped you!