Although Google Chrome is one of the best browses out there, it doesn’t mean that it is error free. When starting or using Google Chrome, you might get an error popup message like Couldn’t load plugin, and some of your browser’s features may not work properly. As plugins help you get better user experience, you should fix this issue so that you can keep getting the most out of it. For your information, this particular error usually appears because of Adobe Flash Player plugin or more specifically PepperFlash.
Couldn’t load plugin error in Chrome
Before you begin, you have to ensure that you have installed the latest version of Google Chrome browser and that all your installed plugins are up-to-date. Also, ensure that the plugin that is not loading is set to Allowed allowed to run.
If you face this error, here is how you can fix the problem.
1] Update components
In Chrome browser, type chrome://components in the address bar and hit Enter. Here for Adobe Flash Player and pepper_flash, click on the Check for update button.
2] Rename pepflashplayer.dll
As this issue occurs because of PepperFlash, you can try renaming the pepflashplayer.dll file and check whether the problem persists or not. So navigate to the following path-
In the PepperFlash folder, you will find another folder with some version number. Open that folder, and you will see a file called pepflashplayer.dll. You have to change the file name to something else – like say pepflashplayerold.dll.
Having done this, check whether the problem has been solved or not.
3] Delete PepperFlash folder
If the solution as mentioned above is not working to your satisfaction, you can try to remove the whole PepperFlash folder from your system. To do so, head over to the following folder location-
In the User Data folder, you will see the PepperFlash folder.
Just delete it completely and restart your browser and check whether you have solved the issue or not.
Generally speaking, if you receive this error message for any other plugin, it is best to completely uninstall the plugin and then install it again and see if that helps.