For a site visitor, it’s quite frustrating to think if one has questions about a post inside the site but can’t find any methods of asking the site owner, besides commenting in the said post. The waiting process is uncertain as it might even take days for the site owners to reply, unless they’re monitoring their sites 24/7. But readers aren’t the only ones getting hurt with the site’s incapability to communicate directly with their readers – since they end up giving poor customer service. Site owners are also going to suffer with traffic losses. A simple way of putting a remedy for that problem is by setting up a live chat feature on the site – and Chatwing has just the right tool for that.
Chatwing – Free Chat App for websites
Chatwing is a free live chat widget for bloggers & websites. It is a chatting tool that is both easy to set-up and use. The site viewers will surely like since it will give them a much easier option of communicating with the site owner and with the other people inside the site too. And it’s also comes with a lot of features, so it can provide an enjoyable chatting experience for both parties.
The chat software is fitted with a socially integrated log-in interface, making it easier for the chatters to join the conversation. They can use their Facebook, Twitter, Google and Yahoo accounts or the Chatwing account if they have one. For anonymous log-ins, one can use the Guest option.
Customizing the chatroom is also possible. The user can modify it in a very detailed manner, with so many options to choose from. He can even put in his own images in modifying the chatroom to make it more unique and allow the videos and images to be viewed inside. Embedding music within the chat app is also possible and will definitely make it much more entertaining as people chat inside.
Providing a great customer service is hard to achieve if the site owner can’t protect the chatroom from abusive people like spammers. As the chat app is very accessible, it’s very likely that it’ll be flooded with spam and deteriorating messages aimed at the other chatters within the chatroom. To prevent this from happening, the site owner needs to use Chatwing’s security features. No worries though since the security system is designed to be very effective yet very easy to use.
The user can ban people out of the chatroom with a simply mouse click on the ban button on the side of their names and delete their messages using the same method. Spammers won’t be able to access the chatroom unless they use another method of logging in, which of course, can also be banned – it’s even possible to block their IP addresses to make it easier. Setting the word filter can prevent profanity or any word the user doesn’t like to be shown onchat. These features work hand-in-hand in managing the chatroom with ease.
Further enforcing the chat software can be done by assigning moderators. Not only can they help the user in answering the question and requests from the chatters, they can also manage it when the user is not present. The user can permit them to use banning methods or not, giving him total control in managing the chatroom as a whole.
Giving the appropriate answers to the chatters asking questions in a swift manner is only possible through live chat. Chatwing does that beautifully and more. It can be embedded in a site within seconds using very simple procedures and it can hold out a lot of people chatting at one time – 7000 people at most. Basicallyspeaking, Chatwing is a gem for site owners looking for a live chat software for their site – and they can get it for free.